Our Services

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Animal ServicesPhone
Report a lost pet972.219.3478
Report a found pet972.219.3478
Register an animal concern972.219.3478
Pet Registration972.219.3478
Adopt an animal972.219.3478
Building ServicesPhone
Special Event Permit
Certificate of Occupancy
Building Permit Report
Building Permit972.219.3470
Building Inspections
Alcohol Permits972.219.3470
City SecretaryPhone
Request a ceremonial request972.219.3404
Public Record Request
Code EnforcementPhone
Vacant Building Registration972.219.3480
Single-Family Rental Inspection
Short Term Rentals
Multi-Family License and Inspection Program
Graffiti Removal972.219.3731
Health ServicesPhone
Temporary Food Permit
Report a Health Concern
Mobile Vendors
Food Service Inspections972.219.3480
Library ServicesPhone
Reserve equipment in The Hive or Digital Media Lab972.219.3570
Reserve a library meeting or study room972.219.3570
Rent the Glenmore Savage Community Room972.219.3750
Register for library events972.219.3570
Learn how to get a library card972.219.3570
Borrow eBooks, eAudiobooks, and digital magazines
Access online Research Tools
Access a Learning Tool to learn a new skill, language, or hobby
Municipal CourtPhone
Pay Court Fees or Fines972.219.3436
Neighborhood ServicesPhone
Reserve the Rock The Block Trailer972.219.3470
Learn about the Property Enhancement Program469.635.5258
Learn about the Neighborhood Enhancement Program469.635.5258
Learn about the Minor Housing Rehab Program
Learn about the Love Your Block Program469.635.5258
Learn about Community Initiatives (Community Development Block Grant)
Access Local Resources (Rental, Utility and Homeless Services)
Police DepartmentPhone
Submit a crime tip972.219.8477
Request a house or vacation watch
Fingerprinting Services972.219.3600
Event request for Neighborhood Resource Officer (NRO)
Car seat installations and inspections972.219.3668
Public ServicesPhone
Trash & Recycling Information972.219.3510
Report water line break972.219.3510
Meter Services972.219.3510
PurchasingPhone
Online auctions for city-owned surplus items972.219.3765
City requests for bids and proposals972.219.3765
Utility ServicesPhone
Pay water bill online (Lewisville)972.219.3440
Pay water bill online (Castle Hills)972.219.3440