City of Lewisville, TX
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Accessibility Statement
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990, The City of Lewisville, Texas will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The City of Lewisville does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act (ADA).
Effective Communication: The City of Lewisville will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The City of Lewisville will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.
The ADA Coordinator for the public services provisions of the ADA (Title II), covering program accessibility, architectural barrier, and transportation issues should contact Aaron Russell, Director of Public Works, arussell@cityoflewisville.com, 972.219.3531 as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
The ADA Coordinator for employment provisions of the ADA covering all employment practices, including job application procedures, hiring, advancement, discharge, compensation, job training and other terms, conditions and privileges of employment should contact Tadd Phillips, Director of Human Resources, tphillips@cityoflewisville.com, 972.219.3453.
Use this online form to submit a Request for Reasonable Accommodation.
Use this online from to submit a Complaint Pursuant to the Americans with Disabilities Act.
The ADA Coordinator for digital accessibility covers all issues with digital communications. This includes websites, social media, electronic documents, mobile applications and software used to access City services. To report an issue contact the Public Information Officer, Matt Martucci, mmartucci@cityoflewisville.com.
The City of Lewisville aims to provide a positive user experience for all website users regardless of accessibility requirements.
This website is designed to comply with both Section 508 and WCAG 2.1 A and AA guidelines for content accessibility. Cityoflewisville.com and all other city websites are regularly monitored for compliance and site visitors are encouraged to contact us if there are any issues while using any of our sites.
Many of the most commonly used browsers have their own accessibility tools available:
Adobe Reader is required to view and print PDF documents that appear on this website.
- To download this program for free, visit the Adobe website.
- To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.
Supported Assistive Technology
- Latest Version of JAWS for Windows
- Latest Version of NVDA for Windows
- Latest Version of VoiceOver for Mac OS X
- Keyboard-Only Navigation
Contact Us with Questions or Comments
If you have issues with using any of the City of Lewisville websites or would like to let us know what you think, please contact us by emailing mmartucci@cityoflewisville.com.
To enable us to respond in a manner most helpful to you, please indicate the following:
- the nature of your accessibility problem
- the preferred format in which to receive the material
- the web address of the requested material
- your contact information
Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1.800.877.8339 for TTY/Voice communication.
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