Assistant Chief - Mark McNeal

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Training Chief

 

Assistant Chief Mark McNeal

Division of Operations

972.219.3563

mmcneal@cityoflewisville.com

LFD Dept uniform patch 2018

 

Division of Operations

The Operations Division is a large division within the Lewisville Fire Department. We have eight fire stations and staff six engines, two tower ladders, five medics, one EMS Captain and one Battalion Chief, 24 hours a day, seven days a week. We also have 2 brush trucks, 2 boats and a Dive Rescue Unit available. Our shift staffing is 153 personnel divided between 3 shifts that work a 24 hours on/48 hours off schedule. The Operations Division also encompasses the Training Division, EMS Division and our Fire Department Reserves. Each of these areas function to ensure we provide the highest level of response and care to our community.

We are an all-hazards department that responds to a variety of calls, including emergency medical calls, structure fires, rescues, wild land fires, automobile accidents, boating accidents, drownings, bomb threats, alarm activations, lock outs and electrical emergencies. All our firefighters are Paramedics, so not only do our ambulances provide ALS care and transport but our engines and trucks carry medical equipment and can provide ALS care before an ambulance is on scene.

We are proud to serve this community and strive to provide the best in response and customer service. If you need our help for an emergency, do not hesitate to call 911. For general questions or requests, you can call our business line at 972.219.3580.

The table below lists the number of calls received in the past three years.

Type of call

 2016

 2017

 2018

 FIRE

3,733

3,656

3,770

 EMS

7,889

7,740

7,977

TOTAL
11,622
11,396
11,747