Hurricane Harvey has directly impacted 53 Texas counties in south and southeast Texas. Those counties have a combined population of more than 11 million people, representing nearly half the population of Texas.

The storm also is impacting Lewisville and its residents and businesses. Lewisville Fire Department has deployed 15 personnel and five vehicles to South Texas, where they are serving in various capacities alongside first responders from across Texas and beyond. On Wednesday, Aug. 30, two Animal Services personnel and a vehicle to Rockport at the request of state officials.

In addition, city officials are aware of more than 400 evacuees currently staying in Lewisville hotels. That number is expected to rise. A list of resources available to evacuees is included below.

Residents wanting to help people impacted by Hurricane Harvey are strongly encouraged to do so through established relief organizations. Responders on the scene ask that people NOT self-deploy to the area with donations or to volunteer because many areas remain hazardous, and well-meaning people entering those areas could interfere with rescue and relief operations or even put themselves in harm’s way.


FEMA - Hurricane Harvey

  • 800.621.3362 / TTY 800.462.7585 to apply during standard hours of operation (7 a.m. to 11 p.m. Eastern Time), 7 days a week
  • Survivors have 60-days from the date of a declaration for Individual Assistance to apply for assistance
    • Individual Assistance may include:
      • Temporary Housing
      • Lodging Expenses Reimbursement
      • Homeowner Repair
      • Home Replacement
      • Permanent or Semi-Permanent Housing Construction
      • Disaster-caused child care expenses
      • Disaster-caused medical and dental expenses
      • Disaster-caused funeral and burial expenses
      • Disaster-caused damages to essential household items (room furnishings, appliances); clothing; tools (specialized or protective clothing and equipment) required for your job; necessary educational materials (computers, school books, supplies)
      • Fuel for the primary heat source (heating oil, gas)
      • Clean-up items (wet/dry vacuum, dehumidifier)
      • Disaster-caused damage to an essential vehicle
      • Moving and storage expenses caused by the disaster (moving and storage of personal property while repairs are being made to the primary residence, and returning property to the primary address).
      • Other necessary expenses or serious needs as determined by FEMA.
      • Other expenses that are authorized by law
        Transitional Shelter Assistance
National Legal group dedicated to ending and preventing homelessness
Texas 2-1-1
Evacuation information, information on shelters, emergency assistance registration and FEMA disaster survivor assistance. Information also available by calling 211 -
OFFICE OF THE GOVERNOR shelter information, emergency information phone numbers & web links - Office of the Governor
TEXAS EMERGENCY PREPAREDNESS Information on road closures, evacuation routes, highway conditions -
TEXAS COMPTROLLER OFFICE Information on exempted evacuees and relief workers from state and local hotel taxes. Information also available by calling 800.252.5555 -
U.S. POSTAL SERVICE CHANGE OF ADDRESS FORM Information also available by calling 1.800.275.8777 -
Frequently asked questions about getting help with insurance claims. Information also available by calling 1.800.252.3439 -
TEXAS DRIVERS LICENSE INFORMATION (DPS)  DPS will provide a no-cost replacement DL or ID card for residents in the impacted counties, provided they had previously been issued a Texas DL or ID card. Customers living in the affected counties are encouraged to bring whatever identity and residency documentation they have in their possession -
TEXAS department of motor vehicles
Governor Abbott has also extended the requirement that newly purchased vehicles be transferred into the purchaser’s name from 30 days to 75 days in the affected counties, preventing late penalties from being assessed -

Texas road conditions
Road conditions in Texas. Information also available by calling 1.800.452.9292 -
TEXAS relay services
Dial 711 - service that provides telephone access for people with speech or hearing loss who find it challenging or impossible to use a traditional telephone -
File consumer complaint about a company's business practices.  Information also available at 1.800.621.0508 -
north texas food bank
North Texas Food Bank is a partner of the Mass Care Task Force, a partnership between the food bank and Red Cross DFW and other agencies -
salvation army
texas health & human services
texas wic program
U.S. Social Security Administration
Help is available from the Social Security Administration (SSA) in expediting delivery of checks delayed by the disaster and in applying for Social security disability or survivor benefits -
U.S. Department of Veteran's Affairs
The Veterans Administration (VA) can expedite delivery of information about benefits, pensions, insurance settlements, and VA mortgage loans -
U.S. Small Business Administration
SBA offers low-interest, long-term disaster loans to small businesses of all sizes, private non-profit organizations, homeowners, and renters to repair or replace uninsured/underinsured disaster damaged property.
Loan amounts and terms are set by SBA and are based on each applicant's financial condition. SBA will be alongside FEMA at Disaster and Business Recovery Centers, providing assistance to disaster survivors. At the centers, disaster survivors will be able to apply in person, and get counseling on the next steps toward recovery -

Medical Insurance Providers


BlueCross BlueShield of Texas



Hurricane Harvey Resources for People with Disabilities, Access & Functional Needs
Lewisville visitor information center
List of local hotels, restaurants and attractions in the Lewisville area - 972.219.3401 -
lewisville library
Texas residents can get a free library card, guest pass or temporary card (for those who are not able to provide proof of address), services available include computers, laptops, WiFi, charging stations, books and DVDs, programs for kids, help with resources -
lewisville parks and recreation facilities
Two recreation centers and the senior center are available for use, free of charge - space available includes indoor basketball courts and fitness rooms. -
lewisville isd
Those who want to register children for school can go to and school in the district - no documentation is needed -