For information on adopting pets, licensing, claiming animals picked up by Animal Control Officers, or to request assistance from Animal Services please call 972.219.3478. 

Animal Control Officers respond to calls and enforce the City animal service codes.

Dogs, cats, and ferrets 4 months or older are required to be currently vaccinated against rabies and licensed by the City. Dogs and cats are required to be physically confined or restrained on a leash at all times. Impounded animals are housed at the Animal Shelter located at 995 E Valley Ridge Lewisville, TX 75057.

On-call officers will respond to after hours animal service related emergencies such as loose animals posing a threat to public health or safety, seriously injured stray animals, impoundment of an animal subsequent to its owner's arrest or accident, rabies suspects, and animal bites.

Colony Room