Traffic Operations

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The Traffic Operations Division is responsible for providing safe and efficient movement of traffic by effectively maintaining traffic signals, roadway lighting, traffic signs, and markings.

How do I report problems?

Issues can be reported online or by calling the Public Services' 24 hour line at 972.219.3510. A dispatcher will take the information and arrange for appropriate action. The Traffic Division addresses issues with traffic signals, traffic signs, school zone beacons, crosswalks, pavement markings, and street lights.

The Texas Department of Transportation (TxDOT) is responsible for signage and pavement markings on state roadways, including IH35E, SH 121 Business and Bypass, FM 1171 (Main Street) from IH35E to west city limits, FM 3040, and FM 407. TxDOT can be reached at 940.387.1414 or online.