The Street Maintenance Division is responsible for maintenance of the City owned streets, sidewalks, alleys, screening walls, bridges, guardrails, creek channels and drainage systems.
How do I report problems?
Issues can be reported online at cityoflewisville.com or you can call the Department's 24 hour line at 972.219.3510. A dispatcher will take your call and arrange for appropriate action. You can call this number to report emergencies such as flooding, ice on roadways and bridges, debris in the roadway and potholes. Other issues that can be reported include sidewalk problems, clogged storm drains, standing water, traffic signal malfunction, or even a burned out street light.
The Texas Department of Transportation is responsible for state roadways in Lewisville. These include IH35E, SH 121 Business and Bypass, FM 1171 (Main Street) from IH35E to West City Limits, FM 3040, and FM 407. The Texas Department of Transportation can be reached at 940.387.1414 or by their website at txdot.gov.
Tollway Authority is responsible for Sam Rayburn Tollway that runs through Lewisville. To report a problem, please call 972.818.NTTA.
The Lewisville Police Department has launched a graffiti reporting hotline, 972.219.5010. Those calling the graffiti, or "tagging", hotline will be directed to a voicemail box instructing the caller to press “0” if the crime is in progress, or to leave a message with details of the site that has been tagged. In-progress reports will be transferred directly into dispatch. Those leaving details of a graffiti location will be asked to leave a name and telephone number in case the LPD needs to contact them for additional information, but it is not required in order to leave a location.
The City Charter (Sect. 3.07, para Q) gives the City the right to control all obstructions, encroachments, or encumbrances on public streets, alleys, public grounds or right-of-ways. The City Council has deemed such installations to be a safety hazard due to their proximity to public roadways. Damage has occurred to high profile vehicles in the past at similar locations. The City Council has directed staff to work with residents to have the assemblies removed from City property. The assembly can be installed on private property if it does not encroach upon City property. A typical installation is adjacent to the homeowner’s driveway. This site allows for a play surface, yet does not create a hazard to the public. Any basketball goal issues can be reported online at cityoflewisville.com or by calling the Department's 24 hour line at 972.219.3510.
The current Street Sweeping Program for City owned streets is as follows. Commercial streets are swept six (6) times per year and residential streets are swept four (4) times per year. To see when your street is scheduled for sweeping, please click this link: street sweeping schedule
The Street Maintenance Division is responsible for mowing designated areas of City owned creek channels throughout Lewisville. Concerns or problems with the vegetation in these designated areas can be reported to Public Services at cityoflewisville.com or by calling the Department's 24 hour line at 972.219.3510. For mowing concerns not related to creek channels, issues can be reported online at cityoflewisville.com or contact Parks and Leisure Services at 972.219.3550.
STAY AWAY FROM STORM DRAINS AND FLOODED AREASSome of the dangers are:
- Dangerous Gases
- Wild Animals
- Poisonous snakes