Updates will be made to all city websites this evening, Friday, Dec. 13, from 5-6 p.m. that potential could make the sites unavailable. All sites should be back up and running within 1-5 minutes during this time period.
Stormwater is any form of precipitation, such as rainfall or snowmelt, which flows across developed and undeveloped surfaces. Stormwater that does not soak into the ground
becomes surface runoff, which drains either into the storm sewer system, or a surface water such as lakes and rivers.
What is an impervious surface?
An impervious surface is a surface that has been compacted or covered with a layer of material preventing water from soaking into the ground. Impervious surfaces increase stormwater runoff and contribute pollutants. Example of impervious areas include; sidewalks, rooftops, compacted soils, gravel surfaces, roadways, parking lots, buildings, and other man-made structures.
Why is a Stormwater Drainage Utility Fee is needed?
The Stormwater Drainage Utility establishes a dedicated and sustainable funding source that provides for the operation, improvement and maintenance of the City’s drainage infrastructure. The utility system spreads the impact across our city equally based on a property’s impervious area. The City currently has an estimated $33.7 million in unfunded drainage improvements that will be funded through this fee.
When will the fee be in effect?
You will see the Stormwater Utility Fee listed on your water bill starting in January 2018.
What is considered a single-family residence?
Any individually metered dwelling units, which includes single-family homes and detached townhomes.
What is the Single-family residential rate?
Single-family residential properties will pay a flat rate of $4 per month. The Stormwater Utility Fee will be listed on your water bill beginning in January 2018.
Why do I have to pay this fee?
Every property in the City contributes to stormwater runoff, and therefore every property should support the improvements, operation, and maintenance of stormwater drainage systems in an equitable manner.
Where is the money going?
The City of Lewisville has approximately:
12,000 storm drains
520 miles of storm sewers
500 storm sewer outfalls
74 miles of creeks and channels
The Stormwater Drainage Utility Fund will be a used to support the estimated $33.7 million worth of drainage improvements needed throughout the City.
The funding can only be used for:
improving drainage in flood prone areas
improving the existing storm drain system
constructing new drainage systems
erosion control or restoration projects
stormwater public education
operations and maintenance of the municipal drainage system
What can individuals do to reduce the impact of stormwater runoff?
Create a more sustainable landscape
Always pick up after your pet
Maintain swimming pools properly
Use lawn chemicals in accordance with the manufacturer’s recommendations
To learn more about Texas Smartscape plants watch this educational YouTube video published by the North Central Texas Council of Governments.
Who is considered non-single-family residential?
All commercial, industrial, institutional, governmental, residential properties (where multiple dwelling units are served by a single water meter), and Home Owners’ Associations.
What is the Non-Single-Family rate?
The rate is based off the equivalent residential unit of $4 per 2,800 square feet charged to the Single-family residential classification. The Stormwater Utility fee for non-single-family residential is calculated by multiplying the amount of impervious area on the property per 1000 square feet (sf), by the non-single family residential rate. The non-single family residential rate is $1.43/ 1000 sf. For example, a commercial property which has 30,000 sf of impervious area would pay $42.90 per month.
30,000 sf Impervious Area = 30,000 sf/1000 sf x $ 1.43 = $42.90/month
Are credits available?
As part of the stormwater utility program, credits will be available to help property owners reduce their stormwater utility bills. To qualify for credits, property owners must practice qualifying stormwater management features on their property that help reduce stormwater runoff or improve stormwater quality. Credits may require engineering documentation, maintenance plans, inspections and self-reporting to the Storm Water Division.
Customers may appeal their stormwater utility fee for the following reasons:
exempt property assessed a charge
an incorrect determination of impervious area
stormwater charges for the same property charged to multiple accounts
the property falls outside the City's jurisdictional area
All appeals must be made in writing (in letter form with a signature), and must be made within 30 days from the date of the utility billing statement being disputed. Utility bills more than 30 days old can not be appealed. Appeals should clearly identify the following:
-the utility billing account which is the subject of the appeal
-the date of the utility bill being appealed
-the reason for the appeal, and
-all pertinent information necessary to support the claim (ex. photos, maps, as-builts, etc.)
Written appeals can be submitted by mail, email, or in person to the following: