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Support Bureau


Support Bureau - Assistant Chief Jay Powell

Assistant Chief Jay Powell commands the Support Bureau. Chief Powell began his career with the Lewisville Police Department as a patrol officer in 1994 and rose through the ranks of Sergeant, Lieutenant, and Captain to his current position. Chief Powell’s previous assignments at the Police Department include Field Training Officer, Hostage Negotiator, Recognition Program Manager, and SWAT Team member.

Chief Powell holds both a Bachelor of Science and a Master of Science degree in Accounting from the University of North Texas, graduating in 1993. He is a graduate of the Institute for Law Enforcement Administration’s “School of Police Supervision” and “Management College.” Chief Powell graduated from the Federal Bureau of Investigation’s “National Academy” in 2016.

The Support Bureau includes Criminal Investigations (Crimes Against Property, Crimes Against Persons, Juvenile Crimes, Crime Scene, Narcotics, Street Crimes, and Gang), Special Services (Training, Court Liaison, and Quartermaster), and Support Operations (Recognition Program, Fleet Services, Traffic, K-9, Neighborhood Resource Officers, School Resource Officers, and Parking Enforcement).  Criminal Investigations, Special Services, and Support Operations are each led by a Captain.  Assistant Chief Powell directly oversees Background Investigations and the Budget.


Special Services Division – Captain Dan Rochelle

Captain Dan Rochelle manages sworn and civilian employees in this division.  Captain Rochelle can be reached at or at 972.219.3667.  The Special Services Division includes the following functions:

Warrant Section

The warrant section is comprised of three sworn peace officers. These officers attempt to locate people who owe fines to the Lewisville Municipal Court. These officers are directly supervised by a Sergeant.


The Lewisville Police Department has its own police academy approved by the Texas Commission on Law Enforcement (TCOLE). This enables the department to provide in-service training to all members of the police department. TCOLE mandates each peace officer receive a minimum of 80 hours in a training cycle, and each cycle consists of two training units. Officers must receive at least 40 hours of training during each training unit. Certain legislatively mandated courses must be completed during the training cycle. The Training Division is also responsible for the Citizen’s Police Academy Program. The Training Division is housed at the Jerry R. Galler Public Safety Training Center and can be reached at the following:

Officer Alvin Bilby: 972.219.3783 or

Sergeant Bill Wawro: 972.219.3608 or

K-9 Teams

The Canine Unit is comprised of two teams: Officer Shane Menz and his police service dog, Cziko, and Officer Pat Robey and his police service dog, Stryker. Our award-winning canine unit is available to the police department to detect narcotics and to track missing persons and eluding suspects. These teams provide an excellent resource to other Lewisville Police officers in the course of their normal duties. This unit is under the command of Sergeant Bill Wawro of the Training Unit.

SWAT and HNT Teams

SWAT is the abbreviation for Special Weapons and Tactics. HNT is the abbreviation for Hostage Negotiation Team. The Lewisville Police Department is proud to provide its citizens with fully-functioning SWAT and Hostage Negotiations Teams. They are capable of responding to virtually any emergency we are likely to encounter in a modern, urban environment. Members of the two teams train together on a regular basis in addition to performing their regular police duties. The two teams come from a wide variety of assignments from within the department. The SWAT team is comprised of 18 officers and two sergeants, one of which is the commander. HNT is comprised of three officers and two sergeants, one of which is the commander. 

Street Crimes/Gang

The Street Crimes unit is managed by Sergeant Ken Naffziger. Street Crimes currently has five detectives.  Street Crimes works closely with crime analysis to identify patterns of organized crime and violence. The officers attempt to prevent crime from occurring as well as employing proactive methods to capture criminals in the act.

Two detectives are currently assigned as our Gang Intelligence officers. Their duties are to compile information on gangs in the area that may impact the citizens of Lewisville. Both Gang Intelligence Officers work closely with other officers of our department as well as area departments to compile and share intelligence. They also work closely with detectives when gang members are accused of committing crimes.


Narcotics is managed by Sergeant Dan Coltrain and currently has five detectives assigned to the group, including one assigned to the DEA. This group is tasked with making a positive impact upon local illicit drug trafficking and drug abusers to decrease the availability of controlled substances within our community.


Criminal Investigations Division – Captain Jesse Hunter

The Criminal Investigations Division (CID) provides crime scene support and follow-up investigation on all open cases. CID is divided into multiple sections, each of which is led by a Sergeant.  Criminal Investigations includes the following units: Crimes Against Property and Crimes Against Persons (includes juvenile crime and crime scene technician) and Sex Offender Registration. Captain Hunter can be reached at or 972.219.3537.


Support Operations Division – Captain Chris Butterworth

The Support Operations Division oversees fleet services, wrecker contract, the Recognition Program, crossing guards, the Traffic Unit, and the Resource Unit.  The Traffic Unit and Resource Unit are each directly led by a Sergeant.  The Resource Unit includes Neighborhood Resource Officers, School Resource Officers, and Parking Enforcement. Captain Butterworth can be reached at or 972.219.5137.

Traffic Unit

The Traffic Unit is supervised by Sergeant Lee Noble and contains 10 sworn officers. The Traffic Unit focuses on the investigation of crashes and the enforcement of traffic laws. The Unit also has a commercial vehicle enforcement officer whose objective is to reduce commercial motor vehicle accidents through the enforcement of motor carrier safety regulations.

Resource Unit

The Resource Unit is led by Sergeant Steve Dickens. The unit consists of Neighborhood Resource Officers, School Resource Officers, and Parking Enforcement.

The Neighborhood Resource Officer (NRO) Unit currently has four officers. These officers work with citizens and businesses in their assigned areas on special problems as well as assisting with Neighborhood Watch Programs. Officers have the ability to conduct crime prevention surveys at residential or business properties.  If you'd like to contact your NRO, please visit the Neighborhood Resource Officer Unit page.

The School Resource Officer (SRO) Unit provides police presence on LISD school property in order to assist administrators in controlling criminal activity, provide a resource on campus to conduct presentations on law enforcement topics and to be a visible deterrent. There are nine officers assigned to this unit.  If you would like to get in touch with the SRO at your child(ren)'s campus, please visit the School Resource Officer Unit page.


Texas Police Chief’s Recognition Program

The Law Enforcement Recognition Program is a voluntary process where police agencies in Texas prove their compliance with 164 Texas Law Enforcement professionals to assist agencies in the efficient and effective delivery of service, the reduction of risk and the protection of individual’s rights. The Texas Legislature demands a great deal of professional law enforcement in Texas, and the Best Practices were specifically designed to aid Texas agencies in meeting those demands and providing the best quality of service to the people of our State. Since its inception in 2006, over 50 Texas Law Enforcement Agencies have been “Recognized” and many more are currently in the process to become Recognized Agencies. The Texas Best Practices Recognition Program has clearly become the new Gold Standard for Texas Law Enforcement! The Lewisville Police Department is proud to be one of the 50 recognized agencies. LPD has been recognized since February 2010.