Does the Police Department offer tours of its facility?
The Police Department does permit tours of the police facility by appointment only. It is a great outing for local civic and community groups. Interested groups (Third grade students and older, please.) will be able to view the Communications Center, the Briefing Room, and a Police car. For more information, contact Captain Chris Butterworth at 972.219.5137, or by email at firstname.lastname@example.org.
How can I provide feedback to the Police Department?
From our Provide Feedback page, you can take a survey to tell us how we are doing as a department, as well as commend or make a complaint about an officer.
How can I report Graffiti?
The Lewisville Police Department provides a graffiti reporting hotline, 972.219.5010. Those calling the graffiti, or "tagging", hotline will be directed to a voicemail box instructing the caller to press “0” if the crime is in progress, or to leave a message with details of the site that has been tagged. In-progress reports will be transferred directly into dispatch. Those leaving details of a graffiti location will be asked to leave a name and telephone number in case the LPD needs to contact them for additional information, but it is not required in order to leave a location.
How can I submit a tip or provide information on a crime?
The Lewisville Police Department appreciates the public's assistance in solving crimes in our city. If you have information on a crime that may be useful in our investigations, please visit our Submit a Crime Tip page for information on the ways to provide information.
How do I find crime information for my neighborhood?
The Lewisville Police Department partners with LexisNexis Community Crime Map to provide up to date crime mapping and data as a free service to citizens. Information can be selected for the entire city or a specific neighborhood for the previous 6 months, in 30 day increments. CrimeReports also allows you to set up a free personalized account and receive crime monitoring updates for your designated area.
If you need more information than is provided by CrimeReports, requests may be submitted in writing (dropped off in person, mailed, emailed, or sent via fax to 972.219.5006) to our Public Safety Data Technician. Please include a specific address to be analyzed and valid contact information in your request. Allow up to 10 working days for a response. Only statistical information (counts) will be provided, specific crime details or report information must be requested through a Public Information Request
How do I make a Public Information Request?
For Public Information Requests can be obtained by using the online request system. In your request be very specific in the information requested. The police department, by law, may take up to 10 working days to respond to such requests. For more information, please contact the Records Department at 972.219.3600 (phone), or 972.219.5006 (fax).
How do I obtain a copy of a police or accident report?
Copies of police and accident reports are available Monday through Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 11:30 a.m. at the Police Department Records window. The Police Department is located at 1187 W. Main St.
The fee for non-certified motor vehicle crash reports retrieved from the police department Records Section is $6.
A certified copy of a crash report (from Records Division only) is $8. The Record Division accepts cash or check only. Crash reports completed before and after August 3, 2009, will still be available at Lewisville Police Department, 1187 W. Main St., Monday through Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 11:30 a.m.
Police crime reports are considered an ‘Open Record’ and portions are available to anyone upon request free of charge provided the report does not exceed 30 pages.
NOTE: Investigative information as part of a continuing investigation is not part of the open record and is not available. See the Public Information Request question.
How do I report a crime or traffic problem?
For emergencies, traffic accidents, and crimes in progress, call 911.
For suspicious activity, report only calls for insurance, or other non-emergency requests for service, call 972.219.3640.
To provide information regarding a crime, visit our Submit a Crime Tip page for more information.
For traffic-related issues such as chronic speeding complaints and red light running, call the Traffic division at 972.219.3606.
Is there a safe place I can use to conduct a sales transaction?
The Lewisville Police Department has designated an area directly in front of our building at 1187 W. Main St. as an Exchange Zone, so buyers and sellers can conduct their transactions in a safe location.
Where can I get fingerprints taken?
The Police Department will fingerprint you for security clearances or licensing as required by employers. Come to the Police Department and see the Desk Officer. Visit our Fingerprinting Services page for more information on fees and times.
Where do I pay a ticket?
Tickets issued by Lewisville Police Officers can be paid at the Lewisville Municipal Court, 1197 W. Main Street (the building due west of the police department). Tickets may not be paid at the Lewisville Police Department Records Section.
Tickets issued by the Department of Public Safety can be paid at the Precinct 3 Government Center located at 400 N. Valley Parkway.
Where do I register my car?
Denton County allows vehicle registration at the following locations:
Any Tom Thumb or Sack and Save grocery store in Denton County
Any Tax Office location (Denton at 300 E. McKinney St and Lewisville at 400 N. Valley Parkway
Be sure and bring identification and proof of insurance with you.