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Police Department Staffing Study Findings

Staffing study of the Lewisville Police Department
Post Date:November 27, 2019
Lewisville Police Department is making plans to address future staffing needs, including the addition of 10 sworn positions and 3 civilian positions this fiscal year, after receiving a consultant recommendation to add police officers and other positions between now and 2029.

Matrix Consulting Group released the final report of its staffing study of the Lewisville Police Department. The purpose of the study was to identify current resource needs and to plan future needs of the department as the City of Lewisville grows. Key recommendations include:
  • Immediately adding three new patrol officer positions and 14 more by 2029. Current staffing in the patrol division is 94 (78 officers, 16 supervisors), after adding three officers this current fiscal year.
  • Increasing staffing in the Criminal Investigations Division from 15 to 25 detectives. The department added seven detectives this fiscal year.
  • Reclassifying two call-takers to dispatchers. These positions have been reclassified.
  • Creating a Neighborhood Resource Officer (NRO) position for Castle Hills. The position will be added if and when Castle Hills is annexed.
  • Establishing a second Parking Enforcement Officer position. The department’s current parking enforcement officer’s responsibilities have been expanded city-wide, but will still have a focus on Old Town.

The study also analyzed calls for service and broke those statistics down into several categories, including calls for service by hour and the most common calls for service.

The department was provided with 13 new positions during this current fiscal year. Those positions were assigned based on recommendations made in the study. Police Chief Kevin Deaver said, “This study will provide a roadmap to guide us for the future.” Deaver added, “The department will launch a new computer-aided dispatch and records management system in 2020, which will make the department more efficient.”

Link to full Staffing Study Final Report

For more information contact Lynn O'Donnell, Public Information Coordinator, Lewisville Police Department, 972.219.3613,

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