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City launches new online permitting system
New service makes the process easier for residents
Lewisville Neighborhood and Inspection Services has launched a new online service that makes the permitting process easier for residents and contractors.
The new service, powered by MyGovernmentOnline Permitting and Inspection software, will allow residents and contractors the ability to:
- Apply online for permits
- Submit plans and documents "paperless" in PDF format
- Track application progress up to permit issuance
- View and print copies of review comment letters
- Request inspections online
- View and print completed inspection reports
- Receive real-time email or telephone call notifications when an inspection is completed
Users will need to create a free customer portal account when they first log in to the system. Once registered, users can begin applying for permits. Any documents required with an application, such as architectural plans, civil plans, surveys, or development orders, must be uploaded in PDF format.
Currently, application fees are paid in cash, check, or credit card at Lewisville City Hall. Beginning Thursday, Oct. 10, applicants will be able to make that payment online through this new system.
When requesting inspections online, customers must submit their inspection request prior to 5:30 p.m. to have an inspection performed the next business day. City inspectors will enter inspection results in the field to ensure customers receive their inspection results via email or through the customer portal in near real-time.