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City of Lewisville Utility Line Maintenance
If you think there is a sewer stoppage, the first thing that you need to do is locate the cleanout, which is usually located in the flower bed near the front of the house. Check the cleanout to see if it is holding water. If it is not, then it is likely to be an internal problem. If it is holding water, then it might be a service line or main line stoppage. At that point you can contact the Utility Line Maintenance Division at (972) 219-3510. We do require that someone age 18 or older be present at the residence at the time the crew arrives because there is a consent form that needs to be signed for the City to clean the sewer line. In some instances, charges may apply. Please see the Fee Schedule for sewer line cleanings further down on this page for more information.
Sewer Line Cleaning Fee Schedule
Fee Schedule During Normal Business Hours | Fee Schedule After Normal Business Hours |
Monday – Friday
7:00 a.m. – 10:00 p.m. | Monday – Friday
10:00 p.m. – 7:00 a.m.
also Saturdays, Sundays, Holidays |
1 – 2 Cleanings: Free | $140.00 |
3rd Cleaning: $50.00 |  |
4th Cleaning: $75.00 | |
5th Cleaning: $100.00 | |
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