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Residents/Businesses,

The City of Lewisville has implemented an Emergency and Mass Notification System which will replace CodeRED. This system will enable the City to deliver important messages to our residents and businesses via phone call, text message, email, and or social media accounts. To ensure system readiness, we will deliver test messages periodically. We have been provided with a contact database that contains a large number of our residents’ contact information. However, to ensure that you receive alert notifications, click on the following link below to access the opt-in site and add your contact information.




“Click Here to Add Your Opt-In Contact Information”

The contact information you provide will only be used by the City of Lewisville for Emergency and or Mass Notification purposes. Your information will be
stored securely and will remain private.

Please contact Summer Wilhelm, Emergency Management Coordinator with additional questions: swilhelm@cityoflewisville.com or 972-219-5012.

**NOTE: Residents and businesses will now be notified of severe weather alerts directly from the National Weather Service if they opt-in. Please choose to opt-in to weather alerts when completing the registration form to be notified of Severe Thunderstorm Warning and Tornado Warnings.**

Frequently Asked Questions (FAQ's)

What is an Emergency and Mass Notification System?

An Emergency and Mass Notification System is used to send out time-sensitive notifications in a rapid and efficient manner. Messages can be sent via email, text message, and or voice call.

What will the system be used for?

Our Emergency and Mass Notification System will be used by the Office of Emergency Management to deliver important messages to our residents.

What is an opt-in site?

An opt-in site allows our residents to add their contact information to our notification system’s contact database. We have been provided with a contact
database; however, it may not contain (or may not contain all of) your contact information. Therefore, if you want to ensure that we have your contact
information in our notification system’s database, and you want to be able to receive alerts to multiple addresses (phone, email, and text message), then, you
may choose to add your contact information through the opt-in site.

How will information from the opt-in site be used?

Contact information added via the opt-in site will only be used by persons designated by the Office of Emergency Management to deliver important
notifications. We understand that your information is private and have taken steps to ensure that it will remain private.



Summer Wilhelm, CEM

Emergency Management Coordinator
City of Lewisville

972-219-5012 office
469-232-8023 cell

www.knowhat2do.com

Posted on 03-15-2012
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