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CITY PRIORITIES & STRATEGIES


On October 28th, the City Council met to discuss the SWOT analysis (Strengths and Weaknesses, Future Opportunities and Threats, also including a review of Citizen Survey results) and to develop the priorities of the City of Lewisville. These priorities are the foundation of the strategic planning process and encompass broad, long-term issues that the organization must deal with over time. Following are the priorities and strategies developed by the City Council:

1. Provide a well-developed infrastructure, with managed growth and optimal community services
    1a Reverse neighborhood deterioration wherever it exists

    1b Invest more in street, utility plant and utility line repair, maintenance, and replacement

    1c Improve transportation through preliminary transit planning, interim improvements to I35E, local bond programming, and completion of the 121 Bypass

    1d Improve water distribution capacities and explore all opportunities for ensuring future water supply sources

    1e Utilize technology based service delivery when feasible and cost effective

    1f Plan for East Lewisville service demand from recent or future annexations

    1g Maintain staffing, quality control standards and service levels sufficient to meet collective customer expectations

    1h Ensure high quality, balanced development standards, development review processes, and development inspection services

    1i Improve City image and appearance

    1j Prepare for implementation of stormwater quality mandate (EPA permit)

    1k Develop municipal facilities sufficient to meet service demands

    1l Evaluate impacts/costs/benefits to future landfill expansions
2. Planned Economic Development Initiatives to enhance the Lewisville Community
    2a Develop a comprehensive plan with the owners of the “Convergence” site for redevelopment and marketing of the property

    2b Stimulate redevelopment in Old Town through investment in City facilities and targeted (niche) economic development incentive programs

    2c Utilize the City Business Incentive Policy to stimulate redevelopment of vacated properties/facilities, growth in high paying (primary) jobs and “name” employers, and development in East Lewisville

    2d Utilize partnerships with the Lewisville Economic Development Foundation to leverage City ED marketing efforts
3. Promote Social and Political Stability and Increase Community Involvement
    3a Improve City/citizen communication systems to better educate citizens on issues/programs to measure customer service expectations, perceptions, and satisfaction, and to improve perceptions of OT residents/businesses

    3b Utilize legislative and political initiative to minimize the effects of mandates from other branches of government and to promote the needs of Lewisville

    3c Support high quality education and health care (LMH expansion)

    3d Develop Community Leadership potential through improved board and committee member recruitment, training, and participation

    3e Maintain and develop productive relationships with other governmental branches and agencies

    3f Promote and market Lewisville’s major successes to the media and public
4. Provide a community where citizens and visitors are safe and secure
    4a Ensure emergency preparedness, prevention, and timely response

    4b Reduce crime rates against persons and property and prosecute criminal activity as effectively as possible

    4c Match growth in FD or PD service demand and standards with appropriate staffing levels

    4d Provide crisis assistance programming to victims of crime or property loss

    4e Elevate the City ISO rating to below 4

    4f Develop strong partnerships between Lewisville citizens (including our ETJ) and our Public Safety Departments

    4g Plan for community disaster events

    4h Utilize intergovernmental agreements, when cost effective, to enhance service delivery and minimize costs

    4i Ensure high compliance with community health and safety standards/ordinances
5. Ensure the financial stability of the City of Lewisville
    5a Evaluate financial impacts/options for future annexations

    5b Plan for financing of park land acquisitions and Civic Center/Cultural Arts facilities

    5c Aggressively pursue increases in City GO and Revenue Bond Ratings

    5d Mitigate risk of sales tax dependence

    5e Utilize planned, balanced issuances of debt as necessary to meet infrastructure needs

    5f Utilize multi-year fiscal projections for budgeting and bond program development processes

    5g Ensure internal control and security

    5h Evaluate non-citizen user fees for possible increases

    5i Control personnel and personnel insurance costs

    5j Manage the City’s risk exposures effectively

    5k Utilize Economic Development strategies to maximize City tax/revenue bases

    5l Maintain a budget review system that evaluates competing needs according to organization priorities

    5m Evaluate opportunities for electric “aggregation” or energy saving

    5n Evaluate and maximize replacement and insurance funds

    5o Continue to identify and utilize alternative revenue sources (grants)
6. Identify and prioritize opportunities for improving cultural and recreational activities for residents and visitors
    6a Develop options for City Civic/Convention/Cultural Arts Center

    6b Continue evaluation of park land sites and feasibility

    6c Assess needs for pool facilities

    6d Negotiate use of additional Corps of Engineer property

    6e Evaluate impacts of future annexations on service demand
7. A stable, high performance workforce
    7a Improve recruitment/selection systems to ensure high quality candidates for all positions

    7b Enhance employee “reward” systems

    7c Develop and invest in new and on-going training and education programs

    7d Develop bilingual skill development and recruitment programs

    7e Consider the use of telecommuting, job sharing, childcare, and other benefits or HR systems that contribute to recruitment and retention of high quality employees

    7f Ensure that the City compensation and benefits package is competitive with the public (and private?) sector and is fair and equitable for all employees

If you have any questions about the strategic planning process, please call the Assistant to the City Manager, 972-219-3408.