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CITY MANAGER’S WEEKLY UPDATE City’s New Online Customer Support Center Now Available The City of Lewisville has launched a new online Customer Support Center that will allow website visitors to submit service requests or complaints, easily search a database of more than 400 frequently asked questions about city services, make online water bill and municipal court payments, submit feedback to the city, and access the community calendar. The new automated engine, developed through a contract with WebQA, will become the first online stop for residents, visitors or vendors with questions about City services or who want to report a need for service. Links to the Customer Support Center are available on the City's homepage at www.cityoflewisville.com, and the public portal also can be accessed directly at http://mygovhelp.info/LewisvilleTX. Visitors are able to set up a brief profile, including their email address, and then can track the progress of their question or request as it is being handled by City staff. Most items also can be submitted anonymously, but then cannot be tracked by the person who made the submission. Along with several other recent additions to the city website, including an online check register that was implemented last year, the new Customer Support Center is part of a continuing effort to make City information and services more easily accessible to Lewisville residents. A website redesign also is underway that will introduce a variety of new tools for website visitors. “Sounds of Lewisville” Summer Concert Schedule Announced The popular “Sounds of Lewisville” concert series, a free family favorite since 1991, will present a series of nine shows this year in the courtyard of the Medical Center of Lewisville Grand Theater, 100 N. Charles Street in the heart of historic Old Town Lewisville. Concerts start at 7 p.m. every Tuesday night in June and July. Attendees are encouraged to bring blankets and lawn chairs for their comfort. Well-behaved pets on a leash are allowed at the shows. Food and beverages are available for purchase at the event through the MCL Grand concessionaire. Outside beverages are prohibited at the concert series. The series kicks off June 5 with Mojo Filter, a Beatles tribute band that was voted People’s Choice winner for the 2011 series. Other performers in the Sounds series include groups new to the Lewisville stage such as Killdares, an Irish Celtic rock band, and Key West, a Jimmy Buffet tribute band; as well as past fan favorites Brave Combo, Briefcase Blues and Van Gogh’s Ear. Concerts are presented by Lewisville Convention and Visitors Bureau with assistance from Parks and Leisure Services and the MCL Grand.
June 5 - Mojo Filter June 12 - Downtown Fever June 19 - The Killdares June 26 - Tejas Brothers July 3 - Brave Combo July 10 - Ever Young & the Reflections July 17 - Key West July 24 - Briefcase Blues July 31 - Van Gogh’s Ear For more information about the “Sounds of Lewisville” concerts, or about other events being held at the MCL Grand, please call 972.219.3401 or visit www.SoundsOfLewisville.com. LISD Student Talent on Display at MCL Grand For the next eight weeks, the gallery at the Medical Center of Lewisville Grand Theater will shine a light on the works of talented art students from the Lewisville Independent School District. Hundreds of works created by elementary, middle and high school students will grace the walls of the MCL Grand, 100 N. Charles Street in Old Town Lewisville. Gallery hours are 1 to 5 p.m., Tuesday through Saturday, and also during performance events at the facility. Through March 18, works by students from middle schools in the LISD will be featured. The art includes drawings, paintings and sculpture. High school students will have their works on display March 23 through April 1 in the gallery following a jury process during which a limited number of works in a variety of media will be selected for display. Opening reception for the high school artists is Friday, March 23, 7-9 p.m. Elementary students from the west FMHS and MHS clusters of LISD will have their art on display at the MCL Grand from April 4 through April 17. Opening reception for this exhibit will be Wednesday, April 4, 7-9 p.m. Elementary students from the east LHS, HHS and TCHS clusters will show in the gallery from April 20 through April 30. The opening reception for this segment of the exhibit will be Friday, April 20, 7-9 p.m. 25th Funny Bunny Festival at Railroad Park March 31 The 25th Annual Funny Bunny Festival will be held Saturday, March 31, from 8:30 a.m. to noon, at Toyota of Lewisville Railroad Park, 1301 Railroad Street. Admission is $1 per person, free for children younger than 3. Visit with the Funny Bunny, play carnival games, enjoy face painting and join in the annual egg hunt. Souvenir photos will be available at a minimal cost. All egg hunts will begin simultaneously in the ballfield areas, divided into age groups. Egg hunt participants younger than 3 should be accompanied by one parent only. A pancake breakfast, prepared by Lewisville Noon Rotary Club, will be served 8:30-11 a.m. Breakfast tickets are $3 for adults (ages 12 and up), $2 for children, free for children younger than 3. This “all you can eat” pancake breakfast will be served under the pavilion. All proceeds are used to benefit Lewisville area charities such as Christian Community Action, CASA and PediPlace. Advance tickets for the Funny Bunny Festival go on sale March 15 at Memorial Park and Frederick P. Herring recreation centers. Express Entrance Lanes will be available at the event for those who pre-purchase tickets. For more information, please call 972.219.5061 or 972.219.3560. Police Department Holds Annual Awards Reception The Lewisville Police Department held its annual awards reception on February 29, 2012. Awards were presented to the following employees:
Officer of the Year 2011: Officer Chris Clements Civilian Supervisor of the Year 2011: Grace Lemmonds Sworn Supervisor of the Year 2011: Lieutenant Dan Rochelle Perfect Attendance Awards for 2011: Sergeant Paul Barron Detention Supervisor Brett Carlson Officer Chang Chi Sergeant Dan Coltrain Lieutenant Scott Haynes Detective Scott Kelly Beth Knight Matthew Lamunion Sergeant Courtney Letalien Detective Ryan Maly Officer Carla Michel Lieutenant Michael Moore Sergeant Kenneth Naffziger Lieutenant Dan Rochelle Officer Robert Steinle Officer Tommy Thomas
Officer Andrea Fisher Officer Jose Montoya Street and Sidewalk Repairs on Willow Oak Dr. The City of Lewisville Street Division has contracted with Ken-Do Contracting, LP to perform street and sidewalk repairs on Willow Oak Dr. The southern entrance to the alley between Blair Oak Dr. and Water Oak Dr., off Willow Oak Dr., will be closed for repairs beginning on Friday, March 2, 2012, and re-opened by Friday, March 9, 2012, weather permitting. Residents may still enter the alley from Burr Oak Dr. Street and Sidewalk Repairs on Willow Oak Dr. and Blair Oak Dr. The City of Lewisville Street Division has contracted with Ken-Do Contracting, LP to perform street and sidewalk repairs on Willow Oak Dr. and Blair Oak Dr. The southern entrance to the alley off Blair Oak Dr. will be closed for repairs beginning on Monday, March 5, 2012, and re-opened by Friday, March 9, 2012, weather permitting. Residents may still enter the alley from the north end. Street and Sidewalk Repairs on Caitlin Dr. The City of Lewisville Street Division has contracted with Ken-Do Contracting, LP to perform street and sidewalk repairs on Caitlin Dr. The southern entrance to the Caitlin Dr. alley will be closed for repairs beginning on Monday, March 5, 2012, and re-opened by Friday, March 9, 2012, weather permitting. Residents may still enter the alley from the northern entrance, off Preston Oaks Dr. Street and Sidewalk Repairs on Caitlin Dr., Preston Oaks Dr., and Piedmont Dr. The City of Lewisville Street Division has contracted with Ken-Do Contracting, LP to perform street and sidewalk repairs on Caitlin Dr., Preston Oaks Dr., and Piedmont Dr. Work is scheduled to begin on Monday, March 5, 2012, and be completed by Friday, March 30, 2012, weather permitting. Due to the use of heavy equipment, please use caution when transiting the area. Drivers should expect lane closures. Alley Repairs Between Monarch Dr. and Cassion Dr. The City of Lewisville Street Division will be making alley repairs between Monarch Dr. and Cassion Dr. The alley will be closed to through traffic. Homeowners can enter from Monarch or Cassion. Construction is scheduled to begin on Tuesday, March 13, 2012, and be completed on Tuesday, March 20, 2012, weather permitting. This will require that trash be placed in front of the residences until the work has been completed. Alley Repairs Behind 2462 Antler Trail The City of Lewisville Street Division will be making alley repairs behind 2462 Antler Trail. The alley will be closed to through traffic. Homeowners can enter from Cypress Dr. or Deer Run. Construction is scheduled to being on Tuesday, March 13, 2012, and be completed on Friday, March 16, 2012, weather permitting. This will require that trash be placed in front of the residences until the work has been completed.
Street and sidewalk repairs on Willow Oak, Blair Oak, Water Oak and Green Oak Street, sidewalk and drive approach repairs on Caitlin, Preston Oaks and Piedmont Street repairs on Winter Park, 2100 blk. Valley Pkwy., Belltower and on Manco at Purnell Pothole repair in the alley of Antler Tr., Monarch and Teton Tr.
Main line cleaning on Cobblestone, Stone Creek, Crest Noche Dr. and Hillview Video inspecting the 6" sanitary sewer line from Mill St. to Kealy St.
March 6 CDBG Special Meeting March 6 Planning and Zoning Commission Meeting-CANCELLED March 7 Zoning Board of Adjustment Meeting-CANCELLED March 10 2nd Saturday Household Hazardous Waste/Electronics Collection Event March 12 Old Town Design Review Committee Meeting March 14 Park Board Meeting March 19 City Council Meeting March 20 CDBG Meeting March 20 Planning and Zoning Commission Meeting March 21 Library Board Meeting March 26 Old Town Design Review Committee Meeting March 31 Funny Bunny Festival April Meetings & Events
April 3 Planning and Zoning Commission Meeting April 4 Zoning Board of Adjustment Meeting April 9 Old Town Design Review Committee Meeting April 11 Park Board Meeting April 14 2nd Saturday Household Hazardous Waste/Electronics Collection Event April 16 City Council Meeting April 17 CDBG Meeting April 17 Transportation Board Meeting April 17 Planning and Zoning Commission Meeting April 18 Library Board Meeting |
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