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Fire Contact Information Related Areas
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The Division of Operations is a large division within the Lewisville Fire Department. This division mans 4 fire engines, 2 quints, 1 tower ladder, 4 medics, and 1 Battalion Chief’s truck, 24 hours a day, seven days a week. It is backed by 2 reserve engines, 2 reserve medics, 1 reserve tower ladder, and will also respond on 2 brush trucks (for wild land fires). Also, our dive rescue unit, back up rescue unit, and 2 boats stand ready for calls on Lake Lewisville. These apparatus are housed in 7 fire houses. The Operations Division receives support from one Assistant Chief, a Division Chief of Training, Chief Engineer, Specialty Teams Coordinator, and our Reserve fire personnel. These different levels of support are in place to help insure effectiveness and efficiency in the department. This division responded to 9,265 calls in 2009. The different types of calls responded to, range from emergency medical calls, structure fires, rescues, wild land fires, automobile accidents, boating accidents, drownings, alarm activations, lock outs, and includes a variety of other calls. The numbers for the Fire and EMS calls for the last three years are as follows:
These types of calls are covered by a staffing of 40 personnel on three different shifts, (A, B, and C) each day and with the placement of the 7 fire houses in different areas of the city, we are able to arrive on the scene of each call in an average of 4-6 minutes. These three shifts are also supported by 15 personnel that are assigned to the Administrative staff which works 8-5 Monday thru Friday, with some of the Chief Officers being on call to respond back on major incidents. All of the medics and fire trucks are equipped with Advanced Life Support equipment so that immediate patient care can be initiated by the first arriving unit. Also, with the placement of our houses and the timely arrival of our units, we are able to contain fires to their point of origin, thus reducing property loss to the owners and the surrounding occupants. Fire companies throughout the city are responsible for daily apparatus checks and maintenance and for the care and upkeep of the fire houses. They are also responsible for a certain amount of training hours each year that help to keep them current on new trends and help keep them working as a well-coordinated team. Our Suppression and Rescue Operations Division is divided into 3 shifts (A, B and C) that operate on a 24/48 work schedule. Each fire house is run by a Captain on that shift, which oversees all activity at that house and on calls. The stations are also assigned certain areas of responsibility that they oversee. For instance, all Self-Contained Breathing Apparatus (SCBA) maintenance is done at Station 4. They take care of all records, maintenance, repair, and parts storage for SCBA in the department. The Training Division is a branch of the Operations Division. This division oversees the yearly scheduling of all training activities. It keeps all records of training for our personnel and does the skills checks for yearly personnel reviews. This division is also responsible for the maintenance of our Fire Department Training Facility located on Treatment Plant Road. Another branch that is part of our Operations Division is Apparatus Specifications and Maintenance. It is overseen by our Chief Engineer who is responsible for the specification of new apparatus, testing and equipping of the new apparatus and yearly testing of our engine pumps and aerial devices, all apparatus preventive maintenance, and all mechanical breakdowns and repairs. This is such an important part of our Operations Division because without properly operating and working apparatus we could not effectively perform our tasks that the citizens expect us to be able to do. Due to the foresight and importance that our City Management places on emergency services we can boast that we work on some of the finest and safest apparatus in the metroplex. Also falling under the Operations Division is our Dive Team Operations. This team is made up of members of the department that are Open Water certified, Dive Rescue I and II certified. This team not only responds to calls for service on Lake Lewisville, but will respond to any call for mutual aid in other bodies of water throughout North Texas. This team began with members of the department that volunteered to get certified on their own and use their own equipment to try and rescue drowning victims, while they could still be resuscitated. The department was eventually able to take this team under our budgetary wing and fund it as an operating part of our department. We now operate two Dive Rescue Units that are fully equipped with gear to affect a complete dive rescue operation and have two boats that are housed on the water at Lake Lewisville. We have a Reserve Branch that falls under our Operations Division. This branch is made up of citizens that volunteer their time to help out in a number of ways. They man our rehab unit on large scale incidents, they assist with public education events such as our open house and we even have two members who act as clowns “Ashes” and "Radio" at special events. They do incident scene photography, and help victims with salvage of personal belongings by manning our Citizens Support Unit. As you can see, the Operations Division is multi-faceted and there are many responsibilities to take care of in a 24 hour period. If you are ever in need of our help, please do not hesitate to call 911 if it is an emergency, or if you simply have a questions or request you can call our business line at (972) 219-3580. |
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| 151 W. Church Street 972-219-3400 - Phone 972-219-3410 - Fax | ||
